With bofrost*we, we launched an internal platform in the 2000s where employees can find information and exchange ideas – including with managers.

Our Goals

  1. Direct, unfiltered communication across all management levels
  2. Promotion of dialogue in a decentrally structured organization with around 250 locations throughout Europe
  3. Involvement of sales staff in change processes
  4. Strengthening the motivation and identification of employees with the company

Our Approach

In addition to the bofrost* employee magazine, we introduced a new advisory board medium in 2009 with the moving image format “bofrost*TV” in order to communicate directly with employees. The monthly news broadcasts were initially sent to all locations on DVD and were also made available online from 2013 – the original version of bofrost*we was born! In addition to the regular TV broadcasts, we were now also able to use the platform to publish weekly articles with news from the company. Employees could have a direct say via a comment function. In the meantime, around half of the German bofrost* sales drivers use our information and dialogue service on bofrost*we and there is a separate management area.

Measures & Implementation

Through our activation channels, we have succeeded in developing a digital platform in blog style since 2014 as a direct communication channel to the sales staff. The most important channels for activation are:

  • News subscriptions via email
  • Push notifications on the tablet PCs of the sales staff for highlight articles
  • Poster postings with QR code in the 114 branches
  • Integration of important articles into the action training courses

In terms of content, the platform is regularly updated with relevant and sometimes exclusive information, prepared in suitable formats.
Among other things, you will find:

  • Guest articles
  • Text and audio interviews
  • Moving image contributions and podcasts
  • Live reporting from highlight events and news tickers
  • Best-practice cases
  • Surveys and opinion polls
  • An interactive strategy framework

Result

The measures implemented have successfully achieved a monthly reach of up to 16,000 unique visits on the German site. The dialogue options (comments, likes/dislikes) are being used more and more frequently, especially by employees and managers. This is also increasingly happening independently.